Right of withdrawal

Cancellation policy, cancellation form

Right of withdrawal


Right of withdrawal

Right of Withdrawal

(A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity.)

Cancellation policy for the sale of goods (e.g. magazines and books)

Right of withdrawal

You have the right to cancel this contract within 14 days without giving reasons.

The cancellation period is 14 days from the day

– on which you or a third party named by you who is not the carrier took possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or are delivered uniformly;

– on which you or a third party named by you who is not the carrier took possession of the last goods, provided you have ordered several goods as part of a single order and these are delivered separately;

– on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last piece, provided you have ordered goods that are delivered in several partial shipments or pieces;

– on which you or a third party named by you who is not the carrier took possession of the first goods, provided that goods are delivered for regular delivery over a specified period of time as part of an order.

In order to exercise your right of withdrawal, you must contact us (IC Uart® Frank Latz, Vinckehof 23, 44581 Castrop-Rauxel, 49 (0) 15788514685, info@icu.art) by means of a clear statement (e.g. a letter sent by post or a e-mail) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.


In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.


Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us to be repaid immediately and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

Reasons for exclusion or expiry


The right of withdrawal does not apply to contracts

– for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

– for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;

– for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;

– for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.


The right of withdrawal expires prematurely for contracts

– for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

– for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery;

– to deliver audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.


Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

IC Uart® Frank Latz, Vinckehof 23, 44581 Castrop-Rauxel, 49 (0) 15788514685, info@icu.art

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/

the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper notification)

– Datum

(*) Delete what is not applicable.


Cancellation policy for digital content

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day the contract is concluded.

In order to exercise your right of withdrawal, you must provide the contractual partner (IC Uart® Frank Latz, Vinckehof 23, 44581 Castrop-Rauxel, 49 (0) 15788514685, info@icu.art) with a clear statement (e.g. a letter sent by post or an email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.


Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.


Reasons for expiry

The right of withdrawal expires in the case of a contract for the provision of digital content not on a physical medium that requires the consumer to pay a price if the consumer:

1. has expressly agreed that the entrepreneur will begin fulfilling the contract before the cancellation period has expired and

2. has confirmed his knowledge that his right of withdrawal expires through his consent at the beginning of the fulfillment of the contract and

3. the entrepreneur has provided the consumer with a confirmation of the contract on a durable medium within a reasonable period of time after the conclusion of the contract, but at the latest when the digital content that is not on a physical medium is made available:

– in which the content of the contract is reproduced and

– which states that the consumer has expressly agreed before the contract is fulfilled that the entrepreneur will begin to fulfill the contract before the cancellation period has expired, and has confirmed his knowledge that his consent will cause him to lose his right of cancellation at the start of the contract fulfillment.


Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

IC Uart® Frank Latz, Vinckehof 23, 44581 Castrop-Rauxel, 49 (0) 15788514685, info@icu.art

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/

the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper notification)

– Datum

(*) Delete what is not applicable.



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